Website - Privacy Policy

Last Updated: June 5, 2025

At Craftwise, we are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the General Data Protection Regulation (GDPR) and other applicable laws. This Privacy Policy outlines how we collect, use, disclose, transfer, and store your personal data.

1. What Data We Collect

We collect the following types of data:

  • When you contact us: Your name, email address, and any message or inquiry you provide.
  • When you purchase license keys or subscriptions: Your name, email address, company name (if provided), and tax/VAT ID (if provided).

2. Why We Collect Your Data

We process your personal data to fulfill a contract, such as processing your purchase or sending you a license key. In some cases, we may also process your data based on our legitimate business interests, such as improving our services or communicating with you.

3. Sharing of Your Personal Data

We do not store your personal data ourselves. Instead, it is collected and managed by third-party services that we use to process payments and send emails.

  • Payment Processing: We use Stripe to handle payments. Your payment information is not stored by us. For more information, see Stripe’s Privacy Policy.
  • Email Delivery: We use SendGrid to send license keys to you. Your email address is used solely for this purpose. For more information, see SendGrid’s Privacy Policy.

If you have questions about how your data is handled by these services, please visit their respective privacy policies.

4. How Long We Keep Your Data

We retain your personal data only as long as necessary to fulfill the purpose for which it was collected, such as processing your purchase or responding to your inquiry.

5. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent

To exercise these rights or if you have any concerns about how your data is processed, please contact us

6. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your data.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: privacy@craftwise.io or use this contact form.